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The Silicon Review Asia

Indian Government to have more control over Social Media Companies

Indian Government to have more control over Social Media Companies

Users can request certain content to be taken down or blocking of any user

With increasing internet access, the use of social media has skyrocketed. Considering these scenarios, the Ministry for Electronics and Information Technology has proposed changes to the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, also known as IT Rules. Setting up a Grievance Appellate Committee that will report directly to the Government is part of the Amendments. The proposed changes mandate the setting up of a grievance redressal mechanism, where users can request certain content to be taken down or blocking of any user. A Grievance officer will be appointed to acknowledge the complaint given by the user within 24 hours and dispose of the complaint within 15 days. The Grievance officer is also to act per the directions of the Central Government. Any inaction on the part of the Grievance Officer, the user can approach the proposed Grievance Appellate Committee.

A Grievance Appellate Committee will be set up, which will consist of a Chairperson and other members. If the user is not satisfied with the order passed by the grievance officer, they will be able to appeal to the appellate committee within 30 days. This offers the complete Government control over the content and users on social media. Government has sought recommendations and comments from the public, the last submission of which is June 22, 2022.

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