The Silicon Review
25 October, 2019
Indonesian firm Gojek is looking to expand its range of services in Singapore. The Indonesian ride-hailing giant’s new leadership will take a "fairly deliberate approach" when doing so. Gojek co-CEO Kevin Aluwi said this is because its rival Grab, which operates in eight Southeast Asian countries and is based in Singapore, is "a lot more entrenched" here.
Last year, it launched a US$50 million expansion plan that saw it move into three other countries in Southeast Asia – Vietnam, Thailand, and Singapore – following Uber’s exit from the region. Beyond ride-hailing, the firm offers services such as payment methods, food and grocery deliveries, and concierge services such as cleaning and massages. But these services remain limited to Indonesia and have yet to be introduced in its other markets.
While Gojek previously said it intends to enter the food delivery sector in Singapore, the firm is researching how it can offer a different food delivery service in Singapore given the more concentrated market here
During the briefing, Gojek indicated that it has about 800,000 active monthly users in Singapore – the smallest among the four countries it operates in.The firm intends to expand its international presence, he noted and hopes to have 50 percent of its customers from outside Indonesia within the next few years.
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