MENU × BUSINESS
Banking And InsuranceCryptocurrencyDigital MarketingErpFood And BeveragesHealthcareLegalMarketing And AdvertisingMedia And EntertainmentMetals And MiningOil And GasRetailTelecom
TECHNOLOGY
Artificial IntelligenceBig DataCloudCyber SecurityE CommerceEducationGaming And VfxIT ServiceMobileNetworkingSAPScience And TechnologySecuritySoftwareStorage
PLATFORM
CiscoDatabaseGoogleIBMJuniperM2MMicrosoftOracleOracleRed Hat
LEADERSHIP
CEO ReviewCompany Review
MAGAZINE
ASIA INDIA
STARTUPS CLIENT SPEAK CONTACT US

The Silicon Review Asia

Cisco loses Meraki customer data in ‘erroneous policy change’

Cisco loses Meraki customer data in ‘erroneous policy change’

IT and Networking giant Cisco recently said that it is ‘deeply regretful’ after admitting losing Meraki customer data from what it explained as a flawed policy change.

The data which got affected from Cisco Meraki, offers cloud-controlled Wi-Fi, routing and security, included custom logos, floor plans, audio such as hold music and voicemail greetings, as well as custom enterprise applications. The company’s tagline reads: “Secure and scalable, Cisco Meraki enterprise networks simply work.”

“On August 3rd 2017, our engineering team made a configuration change that applied an erroneous policy to our North American object storage services and caused certain data uploaded prior to 11:20AM Pacific time on August 3 to be deleted,” the company wrote. “The issue has since been remediated and is no longer occurring.”

“In the majority of cases, this issue will not impact network operations, but will be an inconvenience as some of your data may have been lost,” the note added. “Your network configuration data is not lost or impacted – this issue is limited to user-uploaded data.”

As noted somewhere else, a light amount of this data will be in the ‘inconvenient’ rather than ‘disastrous’ category, as hold music and logos can be reuploaded, voicemail intros can be rerecorded, and so on.

In order to resolve the issue and assess what data could be recovered, the engineers had been working over the weekend. The company is expecting to update by the end of August 7 with which resources will be made accessible to reinstate functionality.

YOU MAY ALSO LIKE

Salesforce Expands into Thailand, Opens Office in Bangkok

Salesforce has announced permanent presence in Thailand by launching its new office in the country’s capital, Bangkok. The permanent presence wi...

GMLL is expected to soon add two more stores to its retail arm ‘Price Mantra’

Garment Mantra Lifestyle, a popular name in the Indian fashion retail segment, recently made an announcement that the company is expanding its retail ...

Tariff plans will cost higher from the next financial year as telecom companies are gearing up to increase rates

The ongoing Covid pandemic had significantly increased the number of mobile and internet users worldwide. The high amount of usage is expected to drop...

Business Travelers to Stay at Singapore’s Changi Airport Bubble

Singapore’s open economy depends heavily on tourism and business. But its vibrant but small economy has been hurting as the circumstances due to...

RECOMMENDED