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The Silicon Review Asia

Niki.ai is makes it to the break-even point on all transactions done on its platform

Niki.ai is makes it to the break-even point on all transactions done on its platform

Niki.ai, the Bangalore-based AI company, says that it has reached a break-even point on every transaction carried out on its platform. The company is being backed up by Ratan Tata, Ronnie Screwvala as well as SAP. With Niki.ai, users can book cabs, buses and hotels and also pay their bills on a chat and voice interface.

According to CEO Sachin Jaiswal, there was a rise in the revenue this year after Niki.ai launched the voice command feature. He also mentioned that the company gathered a profit for every transaction done from October 2018 and registered 200crore gross merchandise revenueannualised at current run rate this year.

Sachin hopes that the company’s AI-based proprietary technology could be put to use to develop a product that removes all interfaces for the masses and keeps things identical to the offline world. This will ensure that every service and product will be availed from a medium that users are familiar with, i.e., conversations. For now, the platform is available in Hindi and will soon be available in other Indian languages too.

The plug and play SDK of Niki.ai is integrated into web and mobile applications by businesses operating in the banking, financial services, insurance and e-commerce sectors. With this, the company intends to offer transactional services via automated personalised messaging. Niki.ai has partnered with Federal Bank, Early Salary, HDFC Securities,ePaylater,ICICI Bank, and Karbonn for distribution. With over a three million customer base and 60 partners, the company is currently working to integrate stockbroking and insurance services on its platform.

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