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The Silicon Review Asia

TCS to Expand Partnership with Celcom

TCS to Expand Partnership with Celcom

This partnership will enable Celcom to further enhance its digital and platform positioning

Tata Consultancy Services (TCS) has expanded its partnership with Celcom Axiata Berhard. This partnership will enhance Celcom's digital and platform positioning through advanced digital capabilities like AI/ML-driven business simulations, an enterprise product catalogue, and partner ecosystem enablement.

TCS will work with Celcom to transform the latter's core business support systems (BSS) by using TCS HOBS™ and TCS TwinX™ hosted on Microsoft Azure.

“Celcom continues its modernization journey by transforming our business operations by incorporating new technology to deliver awesome experiences to our customers. This includes enhancing Celcom’s data analytics abilities, reducing time to market, ensuring seamless customer experiences across all Celcom touchpoints. Celcom is proud to continue its collaboration with TCS as they have the right expertise in cutting-edge solutions, deep industry knowledge and good delivery capabilities,” said Afizulazha Abdullah, Chief Operations Officer (Technology), Celcom Axiata Berhad.

TCS will also help Celcom adopt and integrate a microservices-enabled modular digital BSS core based on cutting-edge technologies, including artificial intelligence, business intelligence, machine learning and cloud technologies. This will help Celcom access real-time data and consumer insights.

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