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The Silicon Review Asia

Your Partner in Engineering the Modern Enterprise: Pactera EDGE

The Silicon Review
February, 2020


“Pactera EDGE provides digital, technology and consulting services that enables the modern global enterprise.”

The uncertainty in predicting the societal and economic impact of emerging technology is inevitable. The market potential will always promise leapfrogs of platform for new industries. It also promises the established economies various possibilities in order to maintain their global competitiveness. The key for improvement is based on the technological progress and digital innovation doesn’t always develop everywhere or at the same time. To overcome this, it is important to centralize the global growth and create a channel for sharing knowledge across countries. Digital transformation initiatives can help enterprises with a comprehensive suite of services to aid their business. While exploring the IT services world we might come across various jargons which will seem engaging, but it doesn’t mean that the delivery of these services will be successful.

Every era will have a new mandate for the businesses operating in it. Technological and consumer evolution is rapid and hence it is pushing enterprises to be more transparent, agile, and intuitive. Pactera EDGE is a Global Technology Services company with over 25 years of service excellence. They stand tall with employee strength of 33,000+ spread across 33 locations worldwide, delivering Digital & IT Services to the Fortune 2000 customers. The company offers end to end consulting services in digital engagement, intelligent data and enriching customer experience solutions. They are one of the leading digital platform engineering service providers in the industry with robust globalization & linguistic service capabilities. As part of the company’s plan to expand its services and extend its footprint to other geographies, Pactera EDGE (Engineering, Digitalization, Globalization and Emerging Technologies) had begun operations in Hyderabad, India in March 2018. Pactera EDGE has been growing by leaps and bounds in the last 18 months with rapidly increasing employee headcount and clientele. As part of the company, Pactera EDGE draws on the resources of a technology powerhouse with offices and in-country resources across the world.

Products and Services


Pactera EDGE provides digital, technology and consulting services that enable the modern global enterprise. Leveraging four core capabilities –Engineering, Digitalization, Globalization, and Emerging Technologies – Pactera EDGE helps clients achieve new levels of performance, while adding brand new digital business capabilities to drive relevance, revenue, and growth. Pactera EDGE is the partner for enterprises that want to run smarter – and for those that want to change the race. Pactera EDGE provides leading edge solutions in AI & Digital transformation that encompass Cloud, RPA, Data Monetization & AI enablement services. Their Industry Practice team offers collaborative solutions with some of the leading players in Retail, CPG, Logistics, Media and Internet companies across the globe. They also offer China Enablement & Globalization Services as their flagship service offering to some of the Fortune 2000 customers. Pactera EDGE is uniquely placed in the Digital Ecosystem by leveraging core strengths in Software Product Engineering, Consultative Digital Solutions and AI Enabled Globalization & Linguistics services for the Digital giants and leading fortune 2000 companies. They are recognized as one of the fastest growing companies in the AI & Digital transformation space by leading analysts. Their APAC & China Enablement Gateway program empowers global MNCs to enter the China Market as new geography extension to their products and services. The Digital ecosystem in China is very advanced and Pactera EDGE is one of the Leading Digital companies in making customers successful in China and APAC.

Advent and Growth

Pactera EDGE is one of the very few companies which have a global presence from China to North America. Their unique value proposition is to take their EDGE Solutions across the globe. They have the right mix of Digital Capabilities and Traditional IT Services to help both Industry pioneers and Digital natives to achieve the technology equilibrium to provide the right portfolio of Digital Products without disrupting their existing investments in traditional technologies. Pactera EDGE is focused on providing the right mix of solutions for their customers rather than providing them one size fits all solutions. It is a challenging situation to work with every customer and build out a Most Lovable Product (MLP) for them. The company’s strength lies in understanding Customers’ requirements and giving them a future ready solution without disrupting their current environment.

With digital revolution, it’s important to note that it’s not merely participating in market opportunities. We can shape them. Shape in bold and italics! Every new technology creates newer business opportunities. Pactera EDGE is shaping these opportunities for its customer to be competitive in the market. They are heavily focused on the three important pillars of Digital Technology Equilibrium: Data, Intelligence & Experience. Today customers are battling against new age digital startups. Pactera EDGE helps in ideating on how to win against these new-age firms. What they need today is not just problem-solving capabilities; they need problem-finding capabilities. It’s for this reason Pactera EDGE has created “Design Studios” and “Innovation Labs” to bring in multi-disciplinary talent to brainstorm and ideate on finding those problems and co-creating solutions with the clients.

Key executives of Pactera EDGE

Dr. Dinesh Chandrasekar, Chief Innovation Officer, CIO & Head of Digital Solutions

Dr. Dinesh Chandrasekar has over 22+ years of progressive Technology & Consulting experience in Enterprise Applications, Advanced Analytics & Digital Technology platforms that encompass Cloud, AI, IoT& Intelligent Automations. In his current role, Dinesh spearheads the Digital Innovation, Solutions & Consulting (DISC) group in the capacity of a Chief Innovation Officer. He is an avid enterprise digital strategy evangelist with a deep expertise driving transformation initiatives that helps businesses to gain competitive advantage with an improved solution velocity.

Mr. Narayana Murthy, GM & Country Head, India Innovation & Delivery Centre

Mr Narayana Murthy is a senior management and engineering professional with 25+ years of qualitative experience spearheading and driving the Go-to-Market Strategies for Digital Enterprises. He is currently associated with Pactera EDGE Technologies India as General Manager & Country Head – India Innovation & Delivery Centre.

With his seasoned experience, he has been able to provide strategic long-term direction to the company’s business, driving the next phase of growth. His endeavour is to help the organization scale and grow by enabling the team to envisage the big picture by infusing fresh thinking, positive energy & the attitude to win, to make IDC a sustained profitable business unit.

“Achieve new levels of performance. Add digital capabilities that drive relevance, revenue and growth.”


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