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The Silicon Review Asia

Mobileum – Providing active intelligence platform with driving innovation to transform the telecom sector

The Silicon Review
July, 2020

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Telecom analytics encompasses sophisticated BI technologies and analytics tools packaged to satisfy the complex requirements of telecom service providers. It plays a significant role in improving sales, reducing churn, and decreasing operational costs. Telecom analytics solutions extend beyond the capabilities of BI tools for dashboarding and reporting to include other analytics capabilities such as ad hoc querying, data mining, text analytics, predictive modeling, and data optimization. A detailed analysis of telecom data can help businesses to identify factors that impact customer experience. Telecom analytics allows companies to collate and analyze data obtained from call centers, CRM systems, and other sources to understand their customers' biggest pain points.

Mobileum is a leading Telecom analytics provider for roaming, security, and risk management and end-to-end domestic and roaming testing solutions. More than +900 operators rely on its Active Intelligence platform to increase roaming revenues, improve network security, minimize risk, and ensure active testing and monitoring. With a strong record of innovation, Mobileum is recognized for its ability to extract network and customer insights and convert them into real-time actions that increase revenue, improve customer experience, and reduce costs. Headquartered in Silicon Valley, Mobileum has global offices in Belgium, Dubai, Germany, India, Portugal, Singapore, and the UK.

Revolutionary service offered by Mobileum

Roaming Intelligence

Mobileum's Active Intelligence Platform for Roaming provides communication service providers (CSPs) a holistic view across their roaming business via a pre-packed modular set of applications with built-in actionable analytics. Providing a 360º perspective, CSPs can monitor their roaming business performance and garner recommendations to improve business performance and access new monetization opportunities. It's Active Intelligence Roaming portfolio helps service providers monetize their network and service environment, enabling them to offer next-gen, B2C, and B2B services quickly. The Mobileum solution delivers significant deployment flexibility, allowing us to use the service provider cloud or multi-cloud environment, with the option for Mobileum to take responsibility for the end-to-end service through managed services expertise. From steering roaming to VIP roaming and roaming analytics, the platform delivers all of the features to make the most of roaming revenue opportunities and enhance the customer's roaming experience.

Fraud and Risk Intelligence

Communications Service Providers (CSPs) are being forced to quickly adapt to meet customer expectations and market trends by differentiating themselves from the competition with innovative and attractive services and the best-in-class customer experience in an increasingly competitive market. Mobileum's RAID platform is end-to-end Risk Management software that lets CSPs focus on growing their businesses by putting fraud, revenue assurance risks under control. The platform is available both on-premises and on the cloud, delivering advanced solutions that successfully support and assure traditional services, such as voice and data, and also the release of next-generation services supported by core telecom networks as they evolve towards Virtualization, Cloud, and 5G.

Security Intelligence

Mobileum's Active Intelligence for security provides communication service providers (CSPs) and their customer base with a unique intelligence infrastructure to support a rich set of security services and capabilities. The integrated and automated cybersecurity solutions represent Mobileum's deep level of security expertise. The firm also processes billions of messages every day, giving us the knowledge and experience to secure mobile operators and their partners' connections. The signaling security solution is prepared to handle different types of protocols, with the ability to correlate them in order to deliver results. Along with Roaming operations, Fraud and Revenue Assurance, the Active Intelligence platform, delivers service providers of all sizes, the latest customer and network security protection. All of this is achieved in an integrated next generation and lowering the total cost of ownership. The result is a powerful, multifunctional network security layer with flexible deployment architecture; equipped to protect service providers' networks with a system that is easy to operate.

Business Operations Intelligence

Business Management Software is an application that helps businesses support, improve and automate their processes to accomplish a specific goal while eliminating errors, completing business tasks, reporting activities, and increasing overall efficiency and effectiveness. Managing business processes is a huge challenge in most organizations because there are often many complex functions that require oversight. When choosing this type of software, it is important to select a fully integrated system that addresses the entire end-to-end process, one that is provided by a trustworthy vendor with extensive experience in the telecom industry.

The Valiant leader behind the success of Mobileum

Bobby Srinivasan serves as the Chief Executive Officer of Mobileum. He has been instrumental in transforming the company from a startup into a global leader in roaming and network services, testing, risk management, and security. All targeted in helping the CSP's in their digital transformation. Mr. Bobby also serves on the advisory boards of many companies. He is also an official member of the Forbes Business Council. Bobby earned his Master of Science in Nuclear Engineering from Massachusetts Institute of Technology, and his Bachelor of Science in Electrical Engineering from Bangalore University, India.

"We have the technology, innovation, and expertise required to produce the software and services that deliver Active Intelligence."

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