The Silicon Review ^Asia

“Our vertical solutions expertise allows your business to streamline workflow, and increase productivity.”

In the world of Information Technology, IT support and services firms work with a wide variety of customers. It provides the customers with documented tutorials and training sessions, known as in-services, will help decrease confusion, increase their comfort level, assist in providing more accurate information, and educate them on department software and basic computer knowledge.

DigiNetis a privately owned IT Support and IT Services business. Today the firm is proud to boast a strong team of IT engineers who thrive on rolling up their sleeves and solving your IT problems and meeting their client’s business needs. They are on a mission to exceed their client's and customers' expectations and form a long-term, mutually beneficial relationship with them.

Mission

The firm aims to be the global leader in IT Services. Building on their technologies, competencies and customer interests, and creating value for the stakeholders and customers. They will achieve this by focusing on the intersection of their client’s emerging needs and the acceleration of business and technological change.

Vision

DigiNet will be the first choice solution partner in the technology sector providing IT and Communication services to businesses throughout the region. The firm will become an integral part of their client’s success, collaborating with them to achieve their strategic objectives whilst creating long-lasting business value through the delivery and management of their technology. Their team of talented, experienced, and motivated industry specialists will be recognized as the best in their field. Their continued success will be driven by their people who will share it.

Why DigiNet?

• DigiNet is the trusted partner that takes a proactive approach to your technology.
• They are the fellow small business owner that understands your day-to-day needs.
• The firm has built-in IT support staff that’s always there when their customer and clients need them.

The DigiNet Culture

• The firm communicates clearly because in a world crowded with over-the-top marketing, simple wins.
• DigiNet’s team is not rock stars, ninjas, or any other disingenuous buzz term, but they are creative professionals.
• Before you can market a business, you need to know its story.

Stand out features of DigiNet

Commitment: Be accountable, work together as a team and communicate clearly.

Innovation: Think outside the box, challenge constructively and act before others do.

Community: Creating a positive place to work and supporting ethical initiatives.

Excellence: Always deliver exceptional quality, accomplish and improve.

Solutions furnished by DigiNet

Managed IT services: 24/7 maintenance and monitoring that keeps your computers, servers, and systems up and running.

Cybersecurity: Protect your business from malware, hackers, viruses and the most common security.

IT Support: We offer a comprehensive range of managed IT support packages for all sizes of business.

IT Consultancy: DigiNet’s IT consulting team will provide you with the highest available technology platform that you need.

Custom Software: The firm provides a wide range of bespoke software development with a strong end-user focus.

IT Services offered by DigiNet

Network: Cloud services are network dependent, which is why DigiNet network management and monitoring services have become critical to IT.

Service desk: DigiNet 24/7 support is about maximizing service efficiency, resolving problems and driving continuous service improvement.

Infrastructure: DigiNet ensures your IT infrastructure is always optimized to support the stable and highly available services organization demand.

Endpoint management: Client and server endpoints are managed as one estate, ensuring security and stability while maximizing uptime and employee productivity.

Applications: DigiNet supports Software as well as on-premise deployments, ensuring applications are always optimized for the best possible user experience.

Managed services plus: DigiNet provides advanced management tools to clients who want to take their IT Service Management to a higher level.

DigiNet’s services that provide a unique range of benefits

Control ITCosts: You can scale your IT Costs according to your requirements and only pay for what you need. Whether that is increasing or decreasing staff or IT project work.

Trusted IT advisor: Through regular account management meetings your Managed IT service company will be able to oversee your overall IT roadmap and become your trusted advisor.

The economy of scale: As your business grows, its support structure needs to grow, too. When you use a managed IT service you can scale your business up or down with nothing more than a simple discussion.

Increased efficiency: You’ll have your IT needs to be outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff.

Small initial investment: Managed IT services help you offset the initial investment of technology costs. Rather than spending thousands of dollars on hardware and software upfront.

The formidable leader

Mark Potter is the President and also serves as the Chief Executive Officer(CEO) of DigiNet.