The Silicon Review ^Asia

Aspire Software Consultancy (ASC) is an IT services provider based in Bangalore, India. The company was founded in 2007 and serves customers from different geographies like USA, Europe, Australia, Middle East on different software technologies like Microsoft.Net Stack, Cloud computing services for salesforce CRM who help you to put your business on top.

The company was founded by Lalit Mendapara and Bakul Patel who are ex-employees of IBM and TechMahindra/Wipro having enterprise computing background in building large systems with world-class IT practices.

Initially, it started with one employee and one client. Now it has successfully completed its 12th Year with 500+ Projects, 12+ countries, 200+ Projects execution in various domains like Travel/Hotel Industries, Marketing and Automation, Insurance and Banking sectors, Healthcare and developing Enterprise through its SaaS platforms.

Aspire Software Consultancy founders, Lalit Mendapara and Bakul Patel, spoke exclusively to The Silicon Review. Below is an excerpt.

Q. What challenges did you face in your initial years?

In Initial years, we were facing the challenge of converting the leads into clients as we did not have much client portfolio to show as reference. But by nurturing them and with our technology expertise, we have won the trust of our clients and provided them with solutions in very short periods of time which is not possible for MNCs in limited budget.

Q. Explain the technological and business market scenario in India?

India has always been the top destination for outsourcing IT and ITES services. In the FY18, India acquired 55% of US market share and 38% of the global outsourcing. Though the competition is high, India still retains the top position. It is because outsourcing to India is 8 to 10 times cheaper compared to other options. It is believed that the export revenue of the IT business sector could increase by nearly 9% in FY19.

Q. What do you feel are the reasons behind your company’s growth?

Every company’s growth depends on its employee’s strength and problem-solving abilities of the management team. I believe that over the years we have grown well in both the areas and that is the reason for our company’s growth.

Q. The number of companies in India is way too many, and the competition in the market is to its peak. Do you think budding entrepreneurs can still make their own way?

The best part of the Indian market is that there is scope for everyone to improve and develop. Businesses that provide unique services are the ones that stand apart from the rest. If budding entrepreneurs can identify their USPs and create a niche in the competitive market, yes, they can surely make their own way.

Q. The days of Indian companies struggling to compete globally are over. What is your approach towards reaching global/universal standards?

All businesses should have the glocal approach – cater to the needs and services of both local and global market while ensuring that they are able to provide services and products that meet the universal standards. As the market is expanding and businesses in India and other countries are competing with each other in the global market, it is important to maintain international standards.

Q. Any company, big or small, must have a sense of authenticity and originality to succeed.Is your company a ‘leader’ or a ‘follower’?

With such tough competition in the market, businesses should definitely be original. Aspire Software Consultancy is a leader as we navigate through competitors by providing futuristic software solutions for our clients. Our team has expertise in Agile and Scrum methodologies. Our scrum master has daily calls with the client to discuss the specific requirements, documents, specifications and other details to ensure that the software execution happens seamlessly.

Q. Between ever-increasing market sophistication, needs, and diversified customer base, many businesses and IT leaders don’t know what they really have—even when they think they do. How do you manage to serve the needs of a highly volatile market?

When there are too many diversifications, technological developments and changes in the market, it can be easy to get lost in the noise. Aspire Software Consultancy focuses only on providing the best solutions for the customer. Our customer-centric approach allows us to focus only on the aspects that are essential for the needs and requirements of the customer and cut out the other noise in the volatile market.

Q. Earning trust and respect of consumers all around the world is through consistent focus on delivering high quality in all of our actions. How do you interpret this statement?

We believe that this statement is very true. Even if one offers the best of services and futuristic out of the box solutions, only consistent quality can earn the trust and respect of the consumers.

Q. If you have to list five factors that have been the biggest asset to your organization, what would they be and why?

• Technology Expertise
• Customer satisfaction is our highest priority
• Integrity and honesty - a must for all employees
• Responsibility at all levels of the organization
• 100% Project execution and support

Q. As a question on sustainability, where do you see your company in a couple of years from now?

Company’s growth and sustainability don’t only mean earning more revenues but the expertise in technology as well. We are looking at a future where our company becomes an expert in building and integrating the complex large enterprise level applications in various sectors.

Q. Do you have any new products ready to be launched?

“ServiceOnGo” provider mobile app for Home Service Providers to search job on Map with the nearby location is our latest project. Online marketplace with 100+ home services will be offered.

Meet the Founding Duo

Lalit Mendapara

Lalit has IT industry experience of over 15 years which includes working for companies like Wipro, Mphasis and Tech Mahindra. He has worked for clients like Jet Airways, Shell and British Telecom. He has been part of enterprise architect team designing and overlooking implementation and integration of large enterprise applications. Currently, he leads Microsoft Technologies, PHP and Mobile development teams at ASC.

Bakul Patel

Bakul has IT industry experience of over 15 years which includes working for companies like IBM, Hitachi and GE. He has worked on cutting edge IBM products following world-class IT practices and standards. Currently, he leads Java, Salesforce and Mobile development teams at ASC.

“Our mission is to deliver solutions that meet and exceeds customer expectations by leveraging technology to accelerate the business of clients.”