The Silicon Review ^Asia

Software Development – Event Technology Services – IT Support

The market for IT solutions is evergreen and many companies do come, where few come out on top. Kite Systems is one among them. The company provides high-quality business-focused IT solutions and consultancy across a diverse range of disciplines and technologies in Hong Kong for 10 years. Technology is what it likes to do and the firm understands it at a deep, dark, geeky level while being equally passionate about delivering beautiful, usable interfaces.

Further, it focuses on helping the client to get the solution that gives the most benefit for their business. This means it doesn’t just look at the nuts and bolts of technology but it also takes great care to understand the clients business and its processes.

The company builds and support numerous mission critical high volume transactional processing systems both for finance and e-commerce. It has extensive experience in new media technologies and how to bring web-based concepts to market. It has built and conceived a wide range of websites and web platforms both for its own business ventures and for a number of third parties in a multitude of sectors. Kite Systems also specializes in providing all layers of outsourced IT including procurement, service desk, and infrastructure management to small and medium-sized businesses.

The IT Support Provided by the Company

Hong Kong based businesses have a particularly strong need to stay connected, both to each other and to the outside world. High-end international trade platforms and forms of communication, including share trading, teleconferencing, e-commerce and more, require databases to be online, internet connections to be 100%, and PCs or workstations to be functioning at 100%. With the help of an expert desktop support engineer from Kite Systems, you can ensure that you make the most of your important IT infrastructure investments.

Kite has IT desktop support solutions that fit your budget and purposes. If you have very stringent IT systems and infrastructure needs, it will help you. For example, it has helped its clients pass PCI compliance for credit card processing, designed and installed major infrastructure projects, and dealt with IT audits. On the other hand, if all its client needs is simple IT support services, the company has both, in-house, part-time, and remote support options available at a price that fits your budget.

Kite Systems believes that the best business practice is to foster solid long-term client relationships. It does this by tailor making best IT support solutions suitable for its client's budget, and cash flow, and yet not losing sight of sustainable long-term benefits. Having adopted the right technology to do remote IT support, it is also capable of helping its clients with economical outsourced and offshore support alternatives.

For clients with highly technical needs for performance, high-availability, redundancy, and disaster recovery, its corporate experience can surely help. The company’s desktop support specialist team has helped high volume traffic websites for major publishers and real-time gaming application sites for big players in the industry. It also maintains its work and it can be both robust and fast.

It will be supporting you in a break/fix capacity or as a contracted managed service provider (MSP), depending on your company's specific needs and the complexity of your IT environment. It will work with you to provide a support package that fits within your budget, company size and geographic locations. Kite Systems can also tailor support for your specific industry needs. Also, it has experience in maintaining IT infrastructure in many industries including legal, finance, accounting, medical, call centres, event and conferencing, and many niche industries in between.

The Leader Guiding the Company to Success

Mike Hill, Managing/Technical Director

Kite Systems is led by Mike Hill. Mike has a Bachelor’s degree in Electronics and Computing and a Master’s Degree in Computer Science. Before starting Kite Systems, Mike was the CTO of AsianLogic, which he helped grow from a startup to the biggest online gaming company in Asia. Mike also holds the IT Director position at Transact 24, a global online payment processing company and also at CQ Recruit a local online legal recruitment portal. Other than the strong and diverse technical skills he has used his business acumen to achieve exponential growth of his company Kite Systems and is one of the founders and owners of the Clockenflap Music and arts festival. His domain covers application development, web technologies, infrastructure, project management and information security.

“Kite Systems combines leading-edge and stable technologies to build solutions that help your business achieve greater success. We understand business as well as technology and how to make it work for you.”