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The Silicon Review Asia

The Walsons Group: Leading the Essential Services Market with Trusted Values & Deep Domain Knowledge

The Silicon Review
July, 2017

thesiliconreview-arjun-walia-group-promoter-founder-the-walsons-group-2017“Our values lie in the happiness of our employees, appreciation from our customers and an all-inclusive growth.” 

What started in the year 1996 from a garage is today established as a trusted partner for Essential business services of security & safety solutions, facility management and background verification. Brainchild of Arjun Wallia, The Walsons Group is an outcome of long-term vision to build out an efficient platform, with an aim to dominate the premium (ethical & compliant) segment of the Essential services market, through sustainable growth.

The Walsons Group today takes pride in having strength of more than 40,000 trained personnel across India to offer clients their best in class essential support services. With its deep commitment being responsive to clients and being the number one employer of choice within the industry, they strive determinedly to remain the market leader in client satisfaction and retention. The Global Security Solutions leader, Securitas AB, exclusively entered India by acquiring 49% of the Walsons Security Business vertical in 2007 (Mr. Wallia continues to own the balance 51%). This partnership ‘Securitas India’ continues to be very successful. 

Catering to the needs of a wide range of customers in a variety of industries and customer segments, The Walsons Group service offering categories are specialized guarding, facility solutions, background verification, transport security, mobile monitoring, event security, executive protection and value added services such as: 24x7 national command centre, quick response teams, risk management and audit assessments.

The Walsons Group today provides services PAN India and now progressing in UK. In India they make their presence felt in cities like Ahmedabad, Bangalore, Chandigarh, Chennai, Delhi, Gurgaon, Hyderabad, Kolkata, Mumbai, Noida & Pune.

“Our customers and our people will always be the core of our business strategy. And so, to deliver quality and trust we continue to focus on Ethical Governance, Customer Responsiveness, Operational Excellence and Training. Technology innovation is a key driver for economic performance and we promise to deliver superior on ground operations by operating at the grass-root level through our cluster approach.” - Explains the Team, The Walsons Group.

The Walsons group consists of professionally managed independent companies that provide services in the verticals:  Security & Safety Solutions, Verification Services, and Facility Management Solutions. 

Security Services (Securitas India)- The Walsons Group security business vertical, Securitas India, is a part of the global leader Securitas AB and is one of the leading security partner in India. In India, this business vertical has 35,000+ trained employees, minimizing risk for clients across verticals, nationally. Securitas in India is one of the fastest growing Mid-sized companies in India with a CAGR of 35% providing customized security to all major market segments.  The security services include Specialized Guarding, Event Security, Executive Protection, Transport Security, Background Verification and value added services such as: quick response teams, risk management and audit/ assessments. The security expertise is delivered through Securitas Operations Tracker (SOT), cluster approach, dedicated transitions teams, consultative operations methodology, independent client relation unit and effective police network. 

Facility Management Services (Walsons FM Solutions)- Walsons Facility Solutions is part of The Walsons Group having presence for more than 20 years in India with a vision to dominate the premium segment of trusted and essential services. A compliant organization led by well qualified team of professionals with expertise in providing complete and integrated facility solutions, the company deliver trust by being the knowledge leaders in Facility Solutions and tailor made services in standalone/integrated mode to provide ‘Total Facility Solutions’.

Back Ground Verification Services (Walsons BGV)- Securitas India (Walsons Services), an NSR Empanelled Background Verifier, extends the expertise of providing Background Verification services to clients. The company provides comprehensive screening services to give relevant background knowledge to customers that bestow them in making informed hiring decision with confidence. 

Winning a Dynamic Customer Base

A trusted partner of millions, Walsons’ endeavor is to dominate the premium segment of essential business support services. Over the years, the group has successfully carved a niche for itself by winning the trust of industry biggies.  The size of their customers varies from the “shop on the corner” to global multibillion industries. Initially, their aim was to target new age economy business like IT/ITES. Down the line, in order to grow the business it was imperative to open to various other sectors as well. Today, after more than two decades they feel fortune to function in almost every major industry vertical. The list of their prestigious customers include Dell International Services, Accenture, Honeywell, Computer Science Corporation, RBS, Standard Chartered Bank, Hewlett Packard, Altisource, Netapp, Sap Labs, Wipro, Genpact, Northern Trust Bank, United Health Group, Tata Projects Limited, H&M, Amway, Adobe, Oracle, Metro Cash & Carry, General Motors, Scope International, Samsung, Lava International, Airplaza Retail Holdings, Symantec, MetLife, Akamai Technologies Pvt. Ltd, DLF, British High Commission, Australian High Commission, Ikea, Bata, PepsiCo and AT&T. 

Present Focus & Future Endeavors

For upcoming years in business, The Walsons Group continues to stay focused and grow aggressively in India; also it is now actively looking to build a strong presence in the UK and Europe. The Group prides itself on the quality of financial discipline, reporting, depth, clarity & robustness, across all its functions. This transparency allows the Branch Managers and even site managers to be P&L driven. Their present focus is classified as: 

  • Client Focus: The Companies are independently operated and professionally managed. The Walsons Group is known for its high quality professional approach, ethical functioning & detailed on ground operations with clarity of responsibility and accountability, which is reflected in the high quality of its clients (global 500) and its ability to retain over 98% of its clients and remain their ‘Partner of Choice’.
  • People Focus: The Core leadership build team that works with the Chairman are all under the age of 47 years and have been part of the group for at-least 8 years, with some being in the group for over 15years.
  • Financial and Technology focus: With its forward facing approach, the latest Technology (customized) is embedded into the operation of the businesses and leveraged across the platforms, enabling real time information flow and detailing.

Meet the Perfectionist 

Arjun Wallia, Group Promoter & Founder- A visionary and a true entrepreneur at heart, Arjun with his vision and dynamic leadership built ‘The Walsons Group’, from his residential garage in New Delhi, to becoming the leading ‘Essential  Business Support Services’ group employing over 40,000 employees across India. Compelled by the passion to build his own business at the age of 23 years, he returned to India and in 1996, after an extensive research of the Indian market place, he founded The Walsons Group that today caters to the premium segment of Essential Business Support Services domain in India. 

“We have excellent people, the best brand and the required resources, we will consistently upgrade, re-tool, re-skill and together build the best essential and trusted services provider in India.” - Arjun Wallia.

Laurels Attributed!!

  • Ranked 7th amongst the 30 fastest growing Essential services companies in Asia (2016)
  • Ranked 42nd amongst the top fastest growing mid-sized companies in India (2015)
  • Recognized with the leadership award in Ethical Governance and Compliances (2014)


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